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Where are you located?Aliesha Bannister Soul Medicine exists on the traditional lands of the Wurundjeri and the Bunurong people of the Kulin Nation. Croydon, Victoria
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Can i cancel or reschedule my appointment?Minimum of 48 hours notice is requested for cancellations and/or rescheduled bookings. Repeat late cancellations or rescheduled bookings may incur a charge of the full session fee.
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Are consultations face-to-face or online?ab sessions are available both online and in-person. In-person consultations take place in Croydon, Victoria.
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How long will my order take?Please allow approximately 1 to 3 business days for your order to be fulfilled and shipped from our location in Croydon, Victoria.
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How long does delivery take?All orders are shipped via Australia Post and subject to Australia Post delivery timeframes. Standard shipping times are as follows: Within Victoria: 2-4 business days Interstate: 3-6 business days
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Where do you ship from?All ab products are shipped from Croydon, Victoria.
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Do you accept refunds or returns?Due to the customised nature of 'the medicine chest' items, ab is unable to accept change-of-mind returns or refunds as these items cannot be restocked. For faulty or damaged goods, please refer to our refunds + returns policy
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My order arrived damaged, what do i do?Please refer to our Terms & Conditions for further information on damaged, lost or misdelivered orders.
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